ATP Host users will certainly have noticed the decline in quality in ATP Host servers recently, and this is due to two primary causes:
1) I'm extremely busy
2) Our provider sucks more every day
Now, the first of those shouldn't really be a problem. ATP Host is designed to not need me around; I should set up the server for new users, and then they can manage everything themselves.
Unfortunately, our provider has really dropped in quality which means more problems, which means I need to intervene more than I have time for. This has lead to excessive downtime, and I think everyone is fed up.
We've continued to deal with this provider despite their shortcomings for the low price at which they provide our servers. We've always looked around, but had trouble finding something good to replace it with.
But not anymore! ATP Host has found a comparable provider, both in specs and price, and so ATP Host will be moving to a new provider. This new provider also has an API over the servers, so we can give even more control to users over their server, and it will also give ATP Host a good method to oversee all servers together instead of manually dealing with each as we do now.
More details to come, but I wanted to make this post as a heads up to current and potential new users as well as apologize for the poor service over the past few months. We're aware, and we're working to make ATP Host better than it ever was.
All the best,
Nov 16 2010, 8:38 pm