can't connect to Byond hub

ID:1556820
 
Apr 23 2014, 11:52 am
(See the best response by Tom.)
I was connected earlier, and I guess I must have restarted my computer while I was sweeping my apartment. I went on my computer and noticed that everything had turned off, which is fine I just went ahead and tried to reconnect to Byond and get back in game. Unfortunately whenever I tried connecting I received a "Byond hub is currently unreachable" message. I've tried absolutely everything I can think of.

I've:
Tried on my laptop.
Turned off my firewall.
Put exceptions in my firewall
Restarted my modem
Restarted my router
Reinstalled Byond
Installed older versions of byond.
Cleared cache.
Logged in with different accounts.
Uninstalled hamachi.
release/renewed my IP
cmd -> ipconfig/flushdns

Same issue. Now I just wait endlessly for it to "validate" my account.

I have run out of ideas, and help would be appreciated.
Apr 23 2014, 11:54 am
Try Start -> cmd -> ping hub.byond.com. what does it say?
Apr 23 2014, 11:58 am
It says something along the lines of:
Sending ping request to Tesla.byond.com [50.22.142.19] with 32 octet of information
Wait time surpassed x 4

Ping statistic for 50.22.142.19:
Packets:Sent = 4, received = 0, lost = 4 (loss 100%)




I moved to quebec and the os here is in french. I apologize if the translation is some-what iffy.
Apr 23 2014, 12:03 pm
It's strange that you can reach the website but not the hub. Do you use a proxy to connect to the website?

Try the following:

Start -> cmd -> tracert hub.byond.com
and also tracert byond.com
Apr 23 2014, 12:14 pm
To my knowledge there is no proxy on my desktop. I have hotspot shield(deactivated) on my laptop, but that's it.

Everything was working fine an hour or so ago.

hub.byond.com:

1. Request timed out/wait time surpassed
2. 10 ms 11 ms 11 ms 216.113.124.242
3-30 Request timed out/wait time surpassed


byond.com:
1. Request timed out.
2-8: http://s29.postimg.org/49zgmpys7/ping.png
Here's a screenshot of all the IP's.
Apr 23 2014, 12:19 pm
I just tried it again and it randomly started working.
Any idea what it might have been? If it happened once, i'm sure it'll happen again.
Apr 23 2014, 12:21 pm
Best response
Probably just a temporary network outage.
Apr 23 2014, 12:26 pm
Well, alright. Thank you very much for the quick response. Have a nice day!