ID:1579316
 
Keywords: black, screen
(See the best response by Lige.)
This is a confusing problem for me.

I've searched other posts and followed various other instructions for this such as: clearing the cache, updating BYOND and disabling the use graphics hardware for displaying maps option, but no dice.

Basically, I try to open a game on one of my BYOND keys and it won't connect.

(picture example of what happens here: http://puu.sh/8VjEP/5c632694ac.png )

I can connect on another BYOND key of mine, however, I cannot connect on this one and it's very frustrating. I've tried everything I can (that I know about) and I don't know what the problem is.

A little help would be appreciated.
Best response
Is the key you're connecting with banned on that specific game/server?

If you can connect with one key and not the other on the same computer, it sounds like one of the keys is banned. You should talk to the game owner/admins/host about it.
Nope, definitely not banned.
If you press F1 to open the Options & Messages window (assuming the game allows you to), are there any messages in there?