ID:1580725
 
Have you ever encountered someone this bad with technology?
Huh?

Read the title. Then read the post.
Someone asked you this? On the internet?
No. Just thought of it is all. After playing Payday 2 a guy calls and says in the game, "Yeah, uhh. I was wondering. How do I Internet?"
I have, it's pretty funny.
Haha this girl from France went to a front-desk at a hotel my friend works at and asked how to use the Wee-fee(Wi-Fi) rofl

When she got disconnected, she went back to the front-desk and asked how to get back on Wee-fee(Wi-Fi) haha

Note: Not back on the Wi-Fi but back on Wee-fee(Wi-Fi)
That's how they pronounce it in France though.
Reminds me of Tedward.
My Mom works at a university/medical center help desk:

1. When she tells people they have to power off their computer, they ask her "which one is the computer" and she has to tell them "IT'S NOT THE SCREEN YOU'RE LOOKING AT, IT'S THE RECTANGULAR MACHINE ON THE FLOOR."

2. When she tells people to reboot, they hit the power button on their monitor and say "Okay, I did."

3. When she tells people to type in their first and last name, they say "How do I spell that?"

4. When she tells people she will need the last 4 digits of their social, they say "Why, so you can steal my identity?"

5. When she tells people their password needs to be no more than 8 characters, all-lowercase and contain 1 number and 1 special character, they will make their password something like "TUNASALAD" and then say "I typed my password in but the website won't accept it for some reason!"

Bear in mind, she's the help desk for a university/hospital. So these are professors, doctors, nurses, IT specialists, directors, etc., most of which require a 4 year degree MINIMUM. Just goes to show college can give you a sheet of paper that says you're "qualified" to do a certain job, but it can't give you common sense. How the hell do you get a job as a nurse and you're asking questions like "which one is the computer"?
In response to EmpirezTeam
How the hell do you get a job as a nurse and you're asking questions like "which one is the computer"?

https://www.youtube.com/watch?v=M68GeL8PafE#t=2m34s
The worst encounter that I have experienced before was in trying to help a user configure their port-forward settings. The conversation roughly went like this:

Me: Start > Run... > Type cmd > Type ipconfig/all
Them: Ok, I'm lost.
Me: Where did you get lost at?
Them: The first step.
Me: Open the Start menu.
Them: Where is that?
Me: The Start menu is typically located in the bottom left hand corner of your screen.
Them: I can't find it.
Me: It either says the word "Start" on it, or is a round button with the Windows logo.
Them: Can you put it in simpler words?
Me: Try pressing the Windows key on your keyboard.
Them: Which one is that?
Me: It typically has the Windows logo on it, located along the bottom row of your keyboard.
Them: Alright, I opened the start menu, now what?
Them: Wait, I messed up. Can we start over?
...

Anyhow, after about 15-20 minutes, we finally got the start menu open, which, shortly after the user bailed on me, given we pretty much followed the same routine for the next few steps. They insisted English was their native language, so I can only assume the user must have been rather young... or something.
In response to Higoten
I'd rather give instructions to a kid than anyone over 40.
My mom learned to use computers when she was 40. It was awful.

One time, the computer appeared to be frozen for a bit, and she got so frustrated that she clicked on all of the quick-start buttons in succession...opening several programs at once and ultimately worsening her problem.

She's much better now, however, since she was actually trying to learn. But she still has to ask someone else whenever something needs to be plugged in (usually a usb device) even though the back of her comp is easily visible...
In response to EmpirezTeam
EmpirezTeam wrote:
My Mom works at a university/medical center help desk:

1. When she tells people they have to power off their computer, they ask her "which one is the computer" and she has to tell them "IT'S NOT THE SCREEN YOU'RE LOOKING AT, IT'S THE RECTANGULAR MACHINE ON THE FLOOR."

The screen you're looking at is a computer technically. But, yeah. I understand.
In response to Higoten
Higoten wrote:
The worst encounter that I have experienced before was in trying to help a user configure their port-forward settings. The conversation roughly went like this:

Me: Start > Run... > Type cmd > Type ipconfig/all
Them: Ok, I'm lost.
Me: Where did you get lost at?
Them: The first step.
Me: Open the Start menu.
Them: Where is that?
Me: The Start menu is typically located in the bottom left hand corner of your screen.
Them: I can't find it.
Me: It either says the word "Start" on it, or is a round button with the Windows logo.
Them: Can you put it in simpler words?
Me: Try pressing the Windows key on your keyboard.
Them: Which one is that?
Me: It typically has the Windows logo on it, located along the bottom row of your keyboard.
Them: Alright, I opened the start menu, now what?
Them: Wait, I messed up. Can we start over?
...

Anyhow, after about 15-20 minutes, we finally got the start menu open, which, shortly after the user bailed on me, given we pretty much followed the same routine for the next few steps. They insisted English was their native language, so I can only assume the user must have been rather young... or something.

As soon as I help someone and they say they forgot or got lost, I immediately switch over to instructing them on how to install Teamviewer. At that moment, I connect and do it for them. If they move their mouse, I leave and never come back. It is the most aggravating thing every when they move their mouse on Teamviewer.. :'( Makes me cry inside.
In response to Xirre
Xirre wrote:
EmpirezTeam wrote:
My Mom works at a university/medical center help desk:

1. When she tells people they have to power off their computer, they ask her "which one is the computer" and she has to tell them "IT'S NOT THE SCREEN YOU'RE LOOKING AT, IT'S THE RECTANGULAR MACHINE ON THE FLOOR."

The screen you're looking at is a computer technically. But, yeah. I understand.

If someone walked up to you and said "give me your computer", you would not hand them the monitor. Unless you were a Vanderbilt employee.
What if it's a all-in-one computer?

Checkmate and match./threadlock
In response to Jittai
Jittai wrote:
What if it's a all-in-one computer?

Checkmate and match./threadlock

We don't have those at our hospital. And God help us if they ever decide to start using them.
Well, the point I was aiming at was that your phone, monitor, tablet, AC Unit, Car, or whatever has any sort of chip in it is now a computer. Since it does some sort of processing or conversion at some point.
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