ID:1670943
 
BYOND Version:507.1251
Operating System:Linux
Web Browser:Chrome 36.0.1985.143
Applies to:Webclient
Status: Unverified

Thus far we've been unable to verify or reproduce this bug. Or, it has been observed but it cannot be triggered with a reliable test case. You can help us out by editing your report or adding a comment with more information.
Descriptive Problem Summary:
In Chromium (Chrome), attempting to connect to the web client gets a blackscreen, I can see the interface load for a split second, then it attempts to play an advertisement, and I get stuck at a blackscreen without any ads loaded.

http://i.imgur.com/PG7TQTh.png

Ad-Blocker was disabled.

Setting DOM load callback webclient.dart.js:11208
Creating byond function and module webclient.dart.js:11208
Adding bind and curry functions webclient.dart.js:11208
Creating skin module webclient.dart.js:11208
Creating prompt function and module webclient.dart.js:11208
Creating lightbox module webclient.dart.js:11208
Creating event module webclient.dart.js:11208
Creating byond.fn methods webclient.dart.js:11208
Creating byond.winsetfn methods webclient.dart.js:11208
Checking for DOM load webclient.dart.js:11208
Adding listener for DOM load event webclient.dart.js:11208
DOM load event webclient.dart.js:11208
DOM load detected webclient.dart.js:11208
DOM loaded webclient.dart.js:11208
Creating client webclient.dart.js:11208
Setting host and port webclient.dart.js:11208
Doing reset webclient.dart.js:11208
Creating byond function and module webclient.dart.js:11208
Adding bind and curry functions webclient.dart.js:11208
Creating skin module webclient.dart.js:11208
Creating prompt function and module webclient.dart.js:11208
Creating lightbox module webclient.dart.js:11208
Creating event module webclient.dart.js:11208
Creating byond.fn methods webclient.dart.js:11208
Creating byond.winsetfn methods webclient.dart.js:11208
Checking for DOM load webclient.dart.js:11208
DOM has already loaded webclient.dart.js:11208
DOM load detected webclient.dart.js:11208
DOM loaded webclient.dart.js:11208
Begin render loop webclient.dart.js:11208
Getting user ID webclient.dart.js:11208
Opening Websocket webclient.dart.js:11208
Client creation complete webclient.dart.js:11208
Removing listener for DOM load event webclient.dart.js:11208
Socket: open webclient.dart.js:11208
Version: 507, 498 webclient.dart.js:11208
Begin loader setup webclient.dart.js:11208
StageXL render engine : Canvas2D webclient.dart.js:11208
Adding items to loader webclient.dart.js:11208
Loader creation finished webclient.dart.js:11208
All resources loaded webclient.dart.js:11208
Beginning skin load webclient.dart.js:11208
Loading byondprompt alert webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondprompt any webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass browser webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass button webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass child webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondprompt color webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass info webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass input webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass label webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass map webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondprompt message webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass output webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondclass pane webclient.dart.js:11208
Loading styles webclient.dart.js:11208
Loading byondprompt text webclient.dart.js:11208
2
Loading styles webclient.dart.js:11208
Generating default styles webclient.dart.js:11208
Filling skin HTML webclient.dart.js:11208
Loading skin webclient.dart.js:11208
Loading map webclient.dart.js:11208
StageXL render engine : WebGL webclient.dart.js:11208
Ready to begin play webclient.dart.js:11208
This is my bug report.
Does this link work for you? It runs on the latest 1251 linux.
http://www.byond.com/play/208.113.204.136:33638
Nope.

I see the loading resources bar, then just a black screen.

Setting DOM load callback webclient.dart.js:11205 Creating byond function and module webclient.dart.js:11205 Adding bind and curry functions webclient.dart.js:11205 Creating skin module webclient.dart.js:11205 Creating prompt function and module webclient.dart.js:11205 Creating lightbox module webclient.dart.js:11205 Creating event module webclient.dart.js:11205 Creating byond.fn methods webclient.dart.js:11205 Creating byond.winsetfn methods webclient.dart.js:11205 Checking for DOM load webclient.dart.js:11205 Adding listener for DOM load event webclient.dart.js:11205 DOM load event webclient.dart.js:11205 DOM load detected webclient.dart.js:11205 DOM loaded webclient.dart.js:11205 Creating client webclient.dart.js:11205 Setting host and port webclient.dart.js:11205 Doing reset webclient.dart.js:11205 Creating byond function and module webclient.dart.js:11205 Adding bind and curry functions webclient.dart.js:11205 Creating skin module webclient.dart.js:11205 Creating prompt function and module webclient.dart.js:11205 Creating lightbox module webclient.dart.js:11205 Creating event module webclient.dart.js:11205 Creating byond.fn methods webclient.dart.js:11205 Creating byond.winsetfn methods webclient.dart.js:11205 Checking for DOM load webclient.dart.js:11205 DOM has already loaded webclient.dart.js:11205 DOM load detected webclient.dart.js:11205 DOM loaded webclient.dart.js:11205 Begin render loop webclient.dart.js:11205 Getting user ID webclient.dart.js:11205 Opening Websocket webclient.dart.js:11205 Client creation complete webclient.dart.js:11205 Removing listener for DOM load event webclient.dart.js:11205 Socket: open webclient.dart.js:11205 Version: 507, 498 webclient.dart.js:11205 Begin loader setup webclient.dart.js:11205 StageXL render engine : Canvas2D webclient.dart.js:11205 Adding items to loader webclient.dart.js:11205 Loader creation finished webclient.dart.js:11205 All resources loaded webclient.dart.js:11205 Beginning skin load webclient.dart.js:11205 Loading byondprompt alert webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondprompt any webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass browser webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass button webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass child webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondprompt color webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass info webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass input webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass label webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass map webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondprompt message webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass output webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondclass pane webclient.dart.js:11205 Loading styles webclient.dart.js:11205 Loading byondprompt text webclient.dart.js:11205 2 Loading styles webclient.dart.js:11205 Generating default styles webclient.dart.js:11205 Filling skin HTML webclient.dart.js:11205 Loading skin webclient.dart.js:11205 Loading map webclient.dart.js:11205 StageXL render engine : WebGL webclient.dart.js:11205 Ready to begin play
Very weird.. it works fine for me, also from Chrome. I have to go to sleep now but we'll try to debug it with you this week.
FS, do you have the same issue in IE or Firefox?

I'd also like to know what version of Flash you have installed. If it's not up-to-date, does the problem go away after you update?
Tom changed status to 'Unverified'
In response to Lummox JR
Lummox JR wrote:
FS, do you have the same issue in IE or Firefox?

I'd also like to know what version of Flash you have installed. If it's not up-to-date, does the problem go away after you update?

I cannot test this in IE for obvious reasons.
Firefox acts the same way.

Any more information that would be helpful in debugging?
The Firefox issue is apparently new, so we'll test that this week. IE worked, at least in the past. Is there some new issue there? Flash won't be a requirement in an upcoming build as we have a mobile fallback.
I am unable to test IE within Linux, as there is no IE for Linux.
Just tested in Chrome with all extensions disabled.
Encountering the same issue.
I see an interface load up in the background, but then goes to a black screen.
The host says I am connected via his Dream Daemon console.
Do you get the ad?
Flame Sage wrote:
I can see the interface load for a split second, then it attempts to play an advertisement, and I get stuck at a blackscreen without any ads loaded.

I do not see any advertisements.
Ok, so it probably is an issue with the ad. Kozuma should retry with ads-off. I've given you a membership so you can test too.
Kozuma just posted the bug report on my behalf.
I'll test now.
Appears to work under Linux now.
So when we make the move to HTML5 advertisements, this will be a non-issue?

Yes, we'll get that out this week. I know that there is still some loader issue regardless of ads because I'm seeing it on the iPad, so we'll get that fixed too. I thin by the end of this week, we'll have a pretty stable version, and then we'll move onto optimization.