BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\memo.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \a\player_ckey\info.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \a\player_ckey\info.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \a\player_ckey\info.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \a\player_ckey\info.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \s\player_ckey\info.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \s\player_ckey\info.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \s\player_ckey\info.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \m\player_ckey\preferences.sav BYOND Error:(Sfile.cpp,1138) failed to open file: BYOND Error:(Sfile.cpp,1138) C:\Users\Administrator\Desktop\project_dir\data\player_saves \o\player_ckey\preferences.sav
Descriptive Problem Summary:
At some point, seemingly for no reason, BYOND becomes unable to read save files. The error you see above is repeated anytime you try to open a savefile. The problem is not fixed until a server reboot but then there are no issues. The error does not always start with that particular savefile. There doesn't seem to be any trend of runtimes coming before these errors. Sometimes the server will run without hiccup except for this and sometimes there'll be a large number of runtimes before. It's hard to gauge but this problem will happen on average once every 20 restarts at least, but sometimes occurring consecutively or spaced by much more.
I have neither seen nor heard of it happening elsewhere, but like I said I don't think that's indicative of anything.
Numbered Steps to Reproduce Problem:
1. Run server for a long time without hiccup
2. ???
3. Error happens
4. Restart
Expected Results:
A properly loaded savefile.
Actual Results:
A runtime.
Does the problem occur:
Every time? Or how often?
-I would say on average 1 in 20 restarts, but it can be consecutive or far longer in between
In other games?
-No, only in this instance of SS13. I don't think any of our devs have reported this problem, just on the remote. That being said, there are a lot more rounds on the remote than in total local tests plus its not likely that we'd notice.
In other user accounts?
-Unknown, but probably
On other computers?
-Unknown
When does the problem NOT occur?
During a majority of rounds, but still inconsistently.
Did the problem NOT occur in any earlier versions? If so, what was the last version that worked? (Visit http://www.byond.com/download/build to download old versions for testing.)
We have logs on file dating back to October 27th, with the first since then being Nov 8th, and happening seven times total from that point.
The very first time was around 6 months ago.
Here's a screencap of all the instances of "failed to open file" in the runtime logs to give you an idea of the frequency.
http://prntscr.com/hhzwy6
The entire scale is from 10/27/17 to 12/1/17.
Workarounds:
None, other than restart.
I made this at the recommendation of MrStonedOne, there's something similar in the Dev help section if that's a more appropriate place.
I'm not sure how I'd even begin to diagnose this.