PROBLEM: When launching any game, or just every game I've tried, the normal blue launcher comes up, and says that it's connecting. After a few seconds, it quickly says "Connection failed" and closes.
What operating system and/or browser are you using? I'm on a Vista and I use Chrome.
What were you trying to do when the problem occurred? I was trying to launch a game.
What actually happened, and how did it differ from what you expected? What actually happened is that the launcher failed and then closed. I expected each game to start and run normally.
Explanation of problem occurrence in sequences: 1) Open Pager and either use the Bookmarks function, the "Join Friends" function, or the direct connect function to connect to a game. 2) The launcher opens as normally expected. 3) The launcher then fails, either by actually flashing the "Connection failed" screen or just closing all-together. 4) I get a little upset.
Other information: What I THINK the problem is, and I'm dreading confirmation, is my ISP. I use Wildblue satellite internet because of my current living situation. It isn't too slow, but there IS a pretty wicked delay at all times (the games I'm wanting to play aren't too action heavy. I'm aware that that would be difficult). I've played BYOND on everything from Dial-Up to Satellite before, so I'm doubtful that this is the issue, though.
What I've already tried: I've tried reinstalling, I've cleared my cache, I've made sure the DNS is correct (it is). I've tried different games, I've made sure that I'm the administrator. I've restarted my computer, I've tried different keys.
I'm not the best with computers, so if you suggest something, it'd be really helpful if you used small words and detailed steps. I'll do my best to answer questions in as much detail as I can, and I'm sorry if this report wasn't detailed enough.