ID:2368997
 
Descriptive Problem Summary:My friend is stuck on that screen with nothing esle

Numbered Steps to Reproduce Problem:

Code Snippet (if applicable) to Reproduce Problem:


Expected Results:

Actual Results:

Does the problem occur:
Every time? Or how often?
In other games?
In other user accounts?
On other computers?

When does the problem NOT occur?

Did the problem NOT occur in any earlier versions? If so, what was the last version that worked? (Visit http://www.byond.com/download/build to download old versions for testing.)

Workarounds:

Can you describe the problem in more than 13 words and/or with a screenshot? You didn't include enough information to help you.
He is just stuck in the screen before BYOND even launches that says loading game information. He has tried multiple times to unistall and re-install as well tried to change the name of the non existent localhub.db He has never launched the launcher from his Pc and cannot find a way to fix it
Is his system in a Japanese locale? That's a typical thing that trips up byond.exe.
In response to Lummox JR
That just keeps it from loading the game list in the pager itself, japanese locale still loads the pager, login screen, etc.

Splash screen getting stuck could be a firewall blocking the opening of the listening port that the pager uses.

If you could change the loading message just before opening the listening socket, you could confirm such cases when they come in.
He only has English named folders. Is one of the solutions to disable firewall? He has allowed access for the launcher to the network.
In response to Jerryyyyy
Jerryyyyy wrote:
He only has English named folders. Is one of the solutions to disable firewall? He has allowed access for the launcher to the network.

byond.exe, dreamseeker.exe, and dreamdaemon.exe all need to be allowed to use the network--not just the public network but also the private network.
Didn't really fix it. He disabled firewall but nothing happened
The other thing to check would be antivirus or security software. If something were holding byond.exe in limbo and preventing it from going further in the startup process, that would explain a bit. What security software is he using?
Avira is the name of the software
Might want to check if Avira is interfering in any way.
No it doesnt seem like it.

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