ID:274131
 
We had a problem with the automated-billing system for our host provider and it responded a manner typical of these unforgiving computers: by cutting off access to the website. Vile machine!

Anyway, as you can see we are back up now. My apologies.
Anyway, as you can see we are back up now. My apologies.

This morning I imagined a whole catalog of horrible things that might have happened, like a Secret Service raid, or Dantom skipping town with investors' money... what a relief!
In response to Guy T.
On 12/18/00 4:28 pm Guy T. wrote:
Anyway, as you can see we are back up now. My apologies.

This morning I imagined a whole catalog of horrible things that might have happened, like a Secret Service raid, or Dantom skipping town with investors' money... what a relief!

I wish! Just technical problems, unfortunately. It happened again this morning (until who knows when .. I just checked in); I'm seriously hoping it's over now.
In response to Tom H.
On 12/19/00 2:27 pm Tom H. wrote:
On 12/18/00 4:28 pm Guy T. wrote:
Anyway, as you can see we are back up now. My apologies.

This morning I imagined a whole catalog of horrible things that might have happened, like a Secret Service raid, or Dantom skipping town with investors' money... what a relief!

I wish! Just technical problems, unfortunately. It happened again this morning (until who knows when .. I just checked in); I'm seriously hoping it's over now.

It was from Midnight to 2 something this afternoon.

No access to my email in that time, and it's been a bad time to have business associates evaluating BYOND (for this and lag reasons).

Hopefully we'll be back on track here.

Is there some way to raise a flag on this when email is down? I knew about it for 14 hours with no way to tell anyone.
In response to Deadron
On 12/19/00 3:01 pm Deadron wrote:

It was from Midnight to 2 something this afternoon.

No access to my email in that time, and it's been a bad time to have business associates evaluating BYOND (for this and lag reasons).

Hopefully we'll be back on track here.

Is there some way to raise a flag on this when email is down? I knew about it for 14 hours with no way to tell anyone.

I apologize, Ron. Unfortunately I was as helpless as you. I sent them multiple messages the moment it went down, but I guess no one bothered to check them until just recently. As you can imagine, I am quite irked about all this. It's not even a real technical problem-- our account was disabled in the same way that one's electricity gets disabled when you haven't paid a bill; but they never bothered to tell us it was that time! Apparently it is all cleared up now, but I am trying to get in touch with the right people so I can verify that this is the case.

The site was completely operational-- just not accessible-- so you shouldn't have lost any email. Still, I understand the irritation.