In response to Pentadragon
Just to make sure I understood everything correct.

You open BYOND and that works just fine.
You try to log-in by supplying your account and password, but instead of getting a connection established (please ignore Tiberath on the screen shoot, I think he had a clown for breakfast ;)), you get a red message telling you that you could not connect to the Hub?
How does your advanced preferences section look like and what did you set up on port forwarding (which port and TCP, or UDP)?
In response to Schnitzelnagler
The message is not red, it is black like everything else.

Here: http://img388.imageshack.us/img388/5592/byondml3.jpg

I unsure if I understand the last question.
In response to Tiberath
On a scale of 1 to 10 on computer knowledge, I would rate myself a six. I know how to do some things with my computer and I know I am more knowledgable than some people I know, but there are some things that happen with my computer that confuse me.

There are some programs that I am better with than others.


Also, I access the internet with Internet Explorer
In response to Pentadragon
Could I see how your Applications and gaming set up looks like?
Did you try setting the HUB address to 67.228.127.154 (in order to avoid DNS resolving)?
In response to Schnitzelnagler
In response to Pentadragon
No need to apologise, it's a tricky issue and you're doing great from all I can see here so far!

When you open a DOS shell, type ipconfig and hit enter, what does it show you as IP-address?
What happens when you type ping byond1.byond.com and hit enter?
In response to Schnitzelnagler
What is a DOS shell?
In response to Pentadragon
As you're using Windows XP, you should have something called Command Prompt under Accessories.
That is called a DOS shell.
Sorry, would have mentioned it before, but I had to ask what it's called in the English installation first.
In response to Schnitzelnagler
Alright, thank you.

The IP Adress is the following: 192.168.1.2

When I type in ping byond1.byond.com I get this: http://img300.imageshack.us/img300/3898/byondbv8.jpg
In response to Pentadragon
I think we're starting to narrow it down.
You have no problem resolving the DNS and can reach (ping) the BYOND hub server, so it is no such issue.
You have set and forwarded port and IP correct with both your router and BYOND, so that should work.

The only related problem left could be that the port is already in use, highly unlikely, but well, better try now.
Set the forwarded port range to 12000-12005 and set the port in the BYOND preferences to 12003.

If BYOND still fails to work for you, it is likely a problem related to your firewall.

Did you check all three firewalls, Nortons, Windows and your routers to allow byond.exe, dreamseeker.exe, and dreamdaemon.exe, or to be switched off?
Did you double check if there is version numbers involved in any of the firewalls?

Lummox JR wrote:
The files byond.exe, dreamseeker.exe, and dreamdaemon.exe all need to be able to access the Internet. If your firewall does any version checking like using a hash to tell if the program has been changed at all, you should turn that feature off for these programs since that will mess up any future updates.
In response to Schnitzelnagler


I temporarily turned off my Norton firewall to check although I am almost certain I went through the process of allowing BYOND passage earlier.

Here is my router's security settings currently:

http://img100.imageshack.us/img100/2747/byondwc2.jpg

Windows Firewall is also currently off.
In response to Pentadragon
Pentadragon wrote:
I temporarily turned off my Norton firewall to check although I am almost certain I went through the process of allowing BYOND passage earlier.

Here is my router's security settings currently:

http://img100.imageshack.us/img100/2747/byondwc2.jpg

Windows Firewall is also currently off.

Try BYOND without setting a hub address. I don't know what, but that sometimes causes problems. I noticed it with my own computer having manually set a hub address.
In response to Tiberath
Still no results. My apologies.


Could the problem be related to the fact that I cannot open dream seeker?
In response to Pentadragon
You should never have to apologise, customer is king ;)

I'm starting to run out of ideas though, so I'll have to resort to the happy guessing game.

Do other games (non BYOND, non browser games) run fine for you, meaning that they can connect and allow you to play on-line?

Try connecting with a random key (like mine, or Tiberath without knowing the password) and then try again with your key. That once was a workaround for a bug I had with the HUB, don't ask me why or how it worked though :(
In response to Schnitzelnagler
I do not play any online non-browser games at the current time.

The random key did not work either.
In response to Pentadragon
Pentadragon wrote:
Still no results. My apologies.

Shouldn't apologise for having a problem. If anything the challenge is fun, at least for me, I'm sure it's beyond frustrating for you.

Could the problem be related to the fact that I cannot open dream seeker?

All games are ran through the pager, and it opens dream seeker for you. So unless you're manually executing dream seeker, it's really the pager that has a problem.

The best option I can give now, is pretty much application error 101: Complete Reinstall. You'll need to be in an administrative account for this.

To do this, we're going to delete every trace of BYOND on your computer. The installer and all. So run the uninstaller for the program and uninstall it. Now go to it's install directory and delete any remaining folders. Swing by My Documents and delete the BYOND folder there, (If it isn't there, go to start, select run, and type %appdata% and delete it if it's there.)

Now, for the registry keys. Click start, open up run, and type in Regedit. Regedit is not a toy, do not go messing around in it unless you know what you're doing.

Click on the expand box for HKEY_CURRENT_USER, then expand the folder for Software. In there you'll find a folder for Dantom. This set of registry values contains your key data and your installation path. Select the dantom folder and delete it.

Now hide HKEY_CURRENT_USER, and expand the folder HKEY_LOCAL_MACHINE, from here expand the folder SOFTWARE. Scroll down until you find the folder dantom and delete it.

You're now free to close Regedit. Now, it should be like BYOND was never installed on your computer in the first place. With the exception to router and firewall ports.

Now you need to go to http://www.byond.com/download/ and download the latest .exe version.

Reinstallation will put back any deleted registry keys and with any luck, whatever's broken should now be fixed.
In response to Tiberath
You can also get a free trial of Advanced Uninstaller, which I find to work wonders in sorting out your registry(deleting things that uninstalling programs left behind), sorting it out, and just generally cleaning up your computer(cache's and what-not). Oh, and it uninstalls programs too.
In response to Pentadragon
Do you have any word for us on this issue?
In response to Tiberath
My apologies for not replying sooner. I was away.

I did as told but there was nothing in Regedit. I searched but was unable to find.
In response to Pentadragon
Pentadragon wrote:
My apologies for not replying sooner. I was away.

I did as told but there was nothing in Regedit. I searched but was unable to find.

Then I'm willing to estimate that's the reason why you've been having problems. Hopefully, reinstalling the software under an administrative account will solve all your problems.
Page: 1 2 3