BYOND Build Number:454.1036
Operating System:Microsoft Windows XP Professional (5.1, Build 2600)
Video/Graphics Card:NVIDIA GeForce 6100
Game Hub/Link:N/A Dont know how to find that.
Internet Connection Type:Insight BB
Firewalls/Routers:Norton 360
Problem Description:Everytime I try to login the byond pager it says validating key for about 3 mins then it says Byond Hub: connection failed.
Steps to Reproduce Problem:Ive looked through other parts of the forum for similar problems to mine and tried the steps given to fix those and they have not worked.
ID:293867
 Aug 28 2009, 7:09 am
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The byond.exe, dreamseeker.exe, an dreamdaemon.exe? Yes I have all 3 custom allowed, allowing everything and anything so nothing can stop it.
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Please go to Start->Run and type: cmd
then do: ping hub.byond.com also try: ping byond1.byond.com If those fail, try the command: ipconfig /flushdns and then redo the ping tests. Report results here. | |
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Jared>ping hub.byond.com Pinging byond1.byond.com [67.228.127.154] with 32 bytes of data: Reply from 67.228.127.154: bytes=32 time=69ms TTL=54 Reply from 67.228.127.154: bytes=32 time=78ms TTL=54 Reply from 67.228.127.154: bytes=32 time=67ms TTL=54 Reply from 67.228.127.154: bytes=32 time=68ms TTL=54 Ping statistics for 67.228.127.154: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 67ms, Maximum = 78ms, Average = 70ms C:\Documents and Settings\Jared> | |
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Jared>ping byond1.byond.com Pinging byond1.byond.com [67.228.127.154] with 32 bytes of data: Reply from 67.228.127.154: bytes=32 time=68ms TTL=54 Reply from 67.228.127.154: bytes=32 time=68ms TTL=54 Reply from 67.228.127.154: bytes=32 time=67ms TTL=54 Reply from 67.228.127.154: bytes=32 time=67ms TTL=54 Ping statistics for 67.228.127.154: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 67ms, Maximum = 68ms, Average = 67ms C:\Documents and Settings\Jared> | |
Ok, so you can definitely reach the hub.
Could it be that you have more than one firewall? You mentioned Norton and Windows XP. Do you have the Windows Firewall active? | |
When you select 'File->Preferences->Advanced', what kind of entry do you see in the 'Hub Address' and the 'Pager Port' field?
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Hub address: hub.byond.com
Pager port: 0 And i've tried putting the hub address as byond1.byond.com:2611 or something like that, im not dont remember exactly what the adress was but it was something like that, that i had seen in someone elses thread. | |
If you temporarily disable Norton, can you manage to connect, since sometimes Norton products are... well.. overly aggressive.
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Nope. Still does the same thing. Says validating key for a couple mins then says Byond Hub: connection failed.
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If you go to 'File->Preferences->Advanced', note down the 'User Directory', then close the Pager, navigate there manually on the explorer, is there a key.txt file in that folder?
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Ahhh wait. I'm stupid. I'm not even on my computer at the moment. I'm over a friends. I'll reply and find out when I get home.
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Please close your pager and delete that file.
Then open the pager and try to log in again. Edit: Maybe better make a security copy of the file in a different folder before deleting it ;) Can you log in on your account at your friends computer? | |
Yeah the key.txt file is there but all it has in it is:
BEGIN KEY Guest ***** END KEY Tried deleting it but still can't log on. It does the same thing still. Should I put the back up back in the folder? Note by moderator: Edited some sensitive data. | |
It should be automatically recreated.
I'll have to ask somebody more familiar with the system for advice, since I'm kind of running out of ideas on your issue. Please be patient. Thank you in advance. | |
It sounds like something is restricting BYOND from accessing the internet.