He sometimes can get into a desktop, I believe he got into it twice all day yesterday
He has tried getting the WindowsXP Install CD in, but it seems the "Geek Squad" put passwords on his BIOS on a prior visit. (And from what I'm understanding, he needs it to set his Boot Options to try booting from CD)
So, with that said... is there anything he could do himself? Or would it just be best to take it to a computer repair shop or something?
*He said the PC is "custom built", and around 4-5 years old. But I don't know if he just means it had a few optional parts he chose to accept...(The warranty on his parts should be up anyway if he bought them and assembled it himself, right?)
~Kujila