Descriptive Problem Summary: When i am using byond seeker or the hub, when i try to select any text it crash
Numbered Steps to Reproduce Problem: 1º open byond 2º enter a game 3º select a text then it crash
Code Snippet (if applicable) to Reproduce Problem:
Expected Results:the text its selected with no errors
Actual Results: it crashes
Does the problem occur:
Every time? Or how often? every time i select a text
In other games? nope
In other user accounts? I don't know
On other computers? i only have one computer
When does the problem NOT occur? when i select my username in the login page
Did the problem NOT occur in any earlier versions? If so, what was the last version that worked? (Visit http://www.byond.com/download/build to download old versions for testing.) it ocurres in older versions
ID:2476561
 Jun 13 2019, 8:47 am
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Here you have the video
https://www.youtube.com/watch?v=ZduCYJ7B3wk&feature=youtu.be | |
And the Event viewer info (I have my OS in spanish so sorry xD)
Depósito con errores 2218800259702163428, tipo 1 Nombre de evento: APPCRASH Respuesta: No disponible Identificador de archivo .cab: 0 Firma del problema: P1: byond.exe P2: 5.0.512.1470 P3: 5ceae32e P4: mshtml.dll P5: 11.0.17134.829 P6: 8429479d P7: c0000005 P8: 01079e27 P9: P10: Archivos adjuntos: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER460A.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48E9.tmp.WERInt ernalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER490A.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4917.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4957.tmp.txt Es posible que estos archivos estén disponibles aquí: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ byond.exe_88f187165519162a42a8a079a9483c67bafb5d_2306b2f7_25 9b4cd0 Símbolo de análisis: Nueva búsqueda de una solución: 0 Id. de informe: 3a169d3c-a061-470c-a531-3fd63324417f Estado del informe: 268435456 Depósito con algoritmo hash: dea8595bd5dfb70eaecac3149b1787e4 GUID de archivo .cab: 0 | |
That crash is happening in a DLL outside of our control. Given where it's happening, I would suggest reinstalling Internet Explorer to be safe. Also I would recommend checking to see if you have security software that might be interfering and causing the crash. (Webroot in particular is notorious for causing some problems, not exactly like this but related to selecting text.)
I'll move this to BYOND Help since I'm sure now we can rule out a BYOND bug. | |
Okay, thanks
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Okay, it's not working, my only security software it's windows defender and i just reinstalled Internet Explorer ^^
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Do you have a video of the crash in action? I feel like I'm missing some kind of important detail here.
I still don't believe this is a BYOND bug in any way, but is unique to your system somehow. | |
A video showing what's happening would be helpful, as would the crash details from the Windows event viewer.