Let this be a warning to those of you who think it would be cool to have your own Internet domain name...
Remember when I went on vacation a month ago? Well, right before I did that, I sent in a fax request, with a utility bill and copy of my driver's license, to Network Solutions. The fax was required because the email address they have for me is no longer valid. So I faxed it in.
About a week and a half later, I got a reply that my request couldn't be honored because I couldn't change a contact to have the same address as another contact. Instead, I'd have to send in a new request using the existing contact number. Fine. I did it. Two weeks later--today--I get this:
Your fax request was received, however, we have noticed the
following problems. The sections marked by an "X" are missing
information or have been incorrectly completed. Please make the
necessary corrections and resubmit your request.
__X__ The authorization letter should be on the organization's
letterhead as stated in our database.
__X__ The authorization letter was not signed by an individual
with the authorization to legally bind the registrant.
This authority is generally held by an officer of the company,
or someone with one of the following titles: Owner, Chief Executive
Officer, Chief Financial Officer, Chief Operations Officer,
President, Senior Vice President, Vice President,
Director, General Manager, General Partner, Managing Director,
Sole Proprietor, Treasurer.
So now I have to re-send the exact same fax, except I have to make up letterhead and give myself a title.
The moral of the story: DON'T select "mail-from" authentication when you register a domain name.