Removing Norton 360

In my previous post, I mentioned my difficulties removing Norton 360 from my new laptop computer. I finally got it uninstalled, and I might have just edited the former post if the absurdity of this whole thing didn't seem to require a new post in itself.

Every time I ran the Norton 360 uninstaller, it would spend 5-10 minutes moving some progress bar, get to the point where it was full, and then completely halt (I know because I left it there for hours at one point). Not only that, but the uninstaller's X button being disabled meant that it had to be aborted via the Task Manager.

I probably tried 10-15 times of using the uninstaller on my machine to get rid of the damn thing (the "Decrapifier" didn't work, either, since it just launched Norton 360's uninstaller), to no avail. So, I did what any crafty consumer would do these days, and I just Google'd it. I scrolled down through the various hits, until I found one with a description I could connect with:
"Dec 2, 2007 ... I almost consider norton 360 like adware as it always shows up at boot asking me to purchase. You would think they would make uninstalling ..."

The description tipped me off that the person was discussing on a forum his difficulty in uninstalling Norton 360, so I dove in and found a very straightforward post, which pointed me to the Norton Removal Tool --- essentially, it's the thing that Symantec supplies because they make such shoddy spyware software in the first place, they require end-users to look up and find some special tool to do the job of their uninstallers.

'Tis also worth mentioning that the first Google hit would have led me to this tool, but I didn't connect so well with the short description, so I visited the forum first. =)

That said, if any of you have a bad case of Norton, pay a visit to http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/ 2005033108162039 and be cured!

Posted by Hiead on Thursday, June 12, 2008 02:28AM - 4 comments / Members say: yea +0, nay -0

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#4 Gughunter:  

Funny that you mention this. Just two days ago at work, we were stumped trying to figure out why an agent's new laptop, which clearly had a live Internet connection, IP address, ability to ping other sites, etc., couldn't browse the Internet. Finally we uninstalled the Norton trial version and presto! Success.

Thursday, June 12, 2008 05:06PM

#3 Danial.Beta:  

If nothing else, it is crapware. It mucks up the system and doesn't do any good.

Thursday, June 12, 2008 12:37PM

#2 Popisfizzy:  

Yea, I personally consider Norton to be adware/spyware.

Thursday, June 12, 2008 12:25PM

#1 Danial.Beta:  

I've had to use that tool once before. I didn't think it still existed, because it was to remove Norton 2003! You would think 5 years would be enough to make a working uninstaller.

Thursday, June 12, 2008 07:50AM

Hiead

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