Help please big problem in Off Topic

ID:182879
 
Jan 5 2008, 2:57 pm
to make it all clear http://tinypic.com/view.php?pic=7wzwnxv&s=1
okay the problem is none of these updates will update every time it says issue blaah blaah bla anyway i went to microsoft.com and did the troubleshoot guide but nothing worked like it said i dont know what i did wrong but now because my computer was sent so far back my internet explore is like version 4.4 or something and when i open it makes a shortcut and stuff like that so if anyone can help me MUCH THANKS ITS BEEN LIKE THIS FOR OVER A WEEK!
#1 Jan 5 2008, 5:04 pm
what'd you do?
#2 Jan 5 2008, 7:10 pm
In response to Jerico2day (#1)
i did a system restore but i was on the phone with dell and he guided me step by step but before i go and talk to dell again and wasteing money hopeing someone here whos smart can help me.
if it helps i have windows XP
#3 Jan 5 2008, 8:48 pm
In response to Naruto0727 (#2)
Unfortunately system restore is crap. I recommend never ever using it unless you totally made your os unbootable and don't have any live cds (operating system bootable from a cd). Always try to repair the installation properly.

Anyways, at this point you may have to reinstall xp from scratch.
#4 Jan 5 2008, 8:48 pm
In response to Jerico2day (#3)
i already tried :'(
#5 Jan 5 2008, 8:50 pm
In response to Naruto0727 (#4)
I assume you mean you tried to repair it properly. I mean you should have tried to repair it properly before system restoring it:P

Anyways, back up your files and install from scratch.
#6 Jan 5 2008, 9:02 pm
In response to Jerico2day (#5)
i did install it from scratch i have the disk and everything this is how the problem occured due to a virus i had to reinstall windows XP which is why i am having this issue.
#7 Jan 6 2008, 3:11 am
In response to Naruto0727 (#6)
Then it's probably not a proper re-install. Just inserting the CD and having XP copy over itself is apparently not solving the problem. If there is a virus, it's hiding there somewhere out of the way.

At this point, you may need to completely erase the hard-drive and do a fresh installation of your OS. Make sure you've backed up anything important, and collect all the drivers you may need (video/audio/etc) before you start.
#8 Jan 6 2008, 2:40 pm
In response to digitalmouse (#7)
how would i do this completly i mean i only have 3 disks and right now im very confused and want my computer fixed again. i cant edit my byond pages without taking 20min finding a link to do it cuz of AOL its very confusing plz help me