I have been trying all weekend to play a new game that just came out, but each time I load it up it crashes. I downloaded windows event viewer so I could give crash detail files. Here you go!

https://gyazo.com/fc8e18b2c79b1dba084d6f39ea245c3f

LEVEL ERROR
Faulting application name: dreamseeker.exe, version: 5.0.515.1606, time stamp: 0x644d9123
Faulting module name: d3d9.dll, version: 10.0.19041.2788, time stamp: 0x69fef241
Exception code: 0xc0000005
Fault offset: 0x0004ccad
Faulting process id: 0x33dc
Faulting application start time: 0x01d98cf1cc9f3e19
Faulting application path: C:\Program Files (x86)\BYOND\bin\dreamseeker.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll
Report Id: bd8b0138-7018-4ef8-b206-480c38853158
Faulting package full name:
Faulting package-relative application ID:

LEVEL INFORMATION

Fault bucket 1563401805740920201, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: dreamseeker.exe
P2: 5.0.515.1606
P3: 644d9123
P4: d3d9.dll
P5: 10.0.19041.2788
P6: 69fef241
P7: c0000005
P8: 0004ccad
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB82.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFE8.tmp.WERInt ernalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE008.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE016.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE055.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ dreamseeker.exe_dcdd966344801fe92a9649a8719fdd214818937_b0d3 c1fb_817e4b49-6f7b-47eb-b44b-a273718b1d8a

Analysis symbol:
Rechecking for solution: 0
Report Id: bd8b0138-7018-4ef8-b206-480c38853158
Report Status: 268435456
Hashed bucket: a0a548c1bbdd9af475b251a8b8644d89
Cab Guid: 0

Please if Mr Lux himself could help with this that would be great, but if anyone else knows what the issue is please respond as well.